Terms of Service
Acceptance of Terms
- By registering, accessing, or using the platform, users (including businesses) agree to be legally bound by these Terms of Use.
- Friday AI reserves the exclusive right to modify, suspend, or terminate these terms at any time without prior notice. Continued use after updates constitutes acceptance.
- Users are responsible for reviewing terms periodically.
Eligibility Criteria
- Strictly for users ≥18 years or legally registered Indian businesses.
- Minors, unregistered entities, or users violating Indian laws (e.g., FEMA, Companies Act) are prohibited.
- Friday AI may request identity/business proofs (e.g., PAN, GSTIN) for verification under KYC norms.
- Accounts violating eligibility will be terminated without refunds.
Service Description & Trial Terms
- Trial Period: Free access for 7 days. Users must cancel before the trial ends to avoid charges.
- Auto-Renewal: Post-trial, recurring payments will be deducted automatically via Razorpay.
- No Prior Notice: Users explicitly waive the right to advance notifications for charges under RBI's auto-debit guidelines.
- Service Modifications: Friday AI may alter features, pricing, or trial duration without liability.
Payment & Refund Policy
- Payment Gateway: Integrated with Razorpay (RBI-approved). Users agree to Razorpay's terms for transaction processing.
- Recurring Charges: Subscription fees deducted monthly/annually as per the chosen plan. Failed payments may result in service suspension.
- Refunds: Strictly prohibited except as mandated under the Consumer Protection Act 2019 (e.g., service not delivered).
- Disputes: Chargeback claims must be raised within 7 days; Friday AI reserves the right to challenge frivolous claims.
User Obligations
- Prohibited Activities: Fraudulent transactions, IP infringement (Copyright Act 1957), or illegal content (IT Act 2000). Spamming, phishing, or reverse-engineering the platform.
- Account Security: Users are solely responsible for password breaches or unauthorized access.
- Content Liability: Users indemnify Friday AI against legal claims arising from uploaded content (e.g., defamatory product descriptions).
Intellectual Property Rights
- Ownership: Code, trademarks, designs, and documentation are proprietary. Unauthorized use violates the Indian Copyright Act.
- User Content License: By uploading content (e.g., product images), users grant Friday AI a perpetual, royalty-free license to use, modify, or display it for service operations or marketing.
Termination & Suspension
- Grounds for Termination: Violation of terms, non-payment, or suspicious activity (e.g., money laundering under PMLA).
- Data Retention: User data may be retained for 5+ years as per IT Act 2000.
- No Liability: Friday AI is not liable for losses due to termination.
Disclaimers & Limitation of Liability
- No Warranties: Friday AI does not guarantee uptime, accuracy, or compatibility with third-party tools.
- Liability Cap: Company liability limited to ₹5,000 or fees paid in the last 3 months, whichever is lower.
- Third-Party Risks: Friday AI is not liable for losses due to Razorpay failures, hosting outages, or ISP issues.
Governing Law & Dispute Resolution
- Arbitration: Disputes resolved via binding arbitration under the Indian Arbitration and Conciliation Act 1996.
- Venue: Arbitration seated in Alwar; English language proceedings. Users waive objections to jurisdiction.
- Costs: Users bear 50% of arbitration fees unless mandated otherwise by the arbitrator.
Last updated: June 16, 2025