Terms of Service

Acceptance of Terms

  • By registering, accessing, or using the platform, users (including businesses) agree to be legally bound by these Terms of Use.
  • Friday AI reserves the exclusive right to modify, suspend, or terminate these terms at any time without prior notice. Continued use after updates constitutes acceptance.
  • Users are responsible for reviewing terms periodically.

Eligibility Criteria

  • Strictly for users ≥18 years or legally registered Indian businesses.
  • Minors, unregistered entities, or users violating Indian laws (e.g., FEMA, Companies Act) are prohibited.
  • Friday AI may request identity/business proofs (e.g., PAN, GSTIN) for verification under KYC norms.
  • Accounts violating eligibility will be terminated without refunds.

Service Description & Trial Terms

  • Trial Period: Free access for 7 days. Users must cancel before the trial ends to avoid charges.
  • Auto-Renewal: Post-trial, recurring payments will be deducted automatically via Razorpay.
  • No Prior Notice: Users explicitly waive the right to advance notifications for charges under RBI's auto-debit guidelines.
  • Service Modifications: Friday AI may alter features, pricing, or trial duration without liability.

Payment & Refund Policy

  • Payment Gateway: Integrated with Razorpay (RBI-approved). Users agree to Razorpay's terms for transaction processing.
  • Recurring Charges: Subscription fees deducted monthly/annually as per the chosen plan. Failed payments may result in service suspension.
  • Refunds: Strictly prohibited except as mandated under the Consumer Protection Act 2019 (e.g., service not delivered).
  • Disputes: Chargeback claims must be raised within 7 days; Friday AI reserves the right to challenge frivolous claims.

User Obligations

  • Prohibited Activities: Fraudulent transactions, IP infringement (Copyright Act 1957), or illegal content (IT Act 2000). Spamming, phishing, or reverse-engineering the platform.
  • Account Security: Users are solely responsible for password breaches or unauthorized access.
  • Content Liability: Users indemnify Friday AI against legal claims arising from uploaded content (e.g., defamatory product descriptions).

Intellectual Property Rights

  • Ownership: Code, trademarks, designs, and documentation are proprietary. Unauthorized use violates the Indian Copyright Act.
  • User Content License: By uploading content (e.g., product images), users grant Friday AI a perpetual, royalty-free license to use, modify, or display it for service operations or marketing.

Termination & Suspension

  • Grounds for Termination: Violation of terms, non-payment, or suspicious activity (e.g., money laundering under PMLA).
  • Data Retention: User data may be retained for 5+ years as per IT Act 2000.
  • No Liability: Friday AI is not liable for losses due to termination.

Disclaimers & Limitation of Liability

  • No Warranties: Friday AI does not guarantee uptime, accuracy, or compatibility with third-party tools.
  • Liability Cap: Company liability limited to ₹5,000 or fees paid in the last 3 months, whichever is lower.
  • Third-Party Risks: Friday AI is not liable for losses due to Razorpay failures, hosting outages, or ISP issues.

Governing Law & Dispute Resolution

  • Arbitration: Disputes resolved via binding arbitration under the Indian Arbitration and Conciliation Act 1996.
  • Venue: Arbitration seated in Alwar; English language proceedings. Users waive objections to jurisdiction.
  • Costs: Users bear 50% of arbitration fees unless mandated otherwise by the arbitrator.

Last updated: June 16, 2025