Privacy Policy
Data Collection Scope
- Personal Data: Name, email, phone, business address, GSTIN, PAN, and payment method (processed via Razorpay).
- Usage Data: IP address, device type, cookies (e.g., session cookies for login).
- No Sensitive Data: Aadhaar, biometrics, or health data is not collected.
Purpose of Data Processing
- Service Delivery: Account creation, payment processing, and customer support.
- Internal Use: Analytics, feature improvement, and personalized marketing (e.g., promotional emails).
- Legal Compliance: Sharing data with tax authorities (Income Tax Act) or law enforcement (CrPC).
Data Sharing & Third Parties
- Service Providers: Razorpay (payments), AWS (hosting), Google Analytics (traffic monitoring).
- Legal Requirements: Data shared with authorities under valid court orders or statutory requirements.
- No Commercial Sharing: Personal data never sold or rented to third parties.
Data Security Measures
- Technical Controls: SSL encryption, firewalls, and access controls as per ISO 27001 standards.
- Organizational Controls: Employee NDAs, access logs, and regular security audits.
- Breach Response: Incidents reported to CERT-In within 6 hours as per cybersecurity guidelines.
Data Retention & Deletion
- Retention Period: Data kept for 5 years post-account closure (IT Act requirement).
- Deletion Requests: Processed within 30 days except data required by law.
- Backup Retention: Archived data retained for 180 days for disaster recovery.
Cookies & Tracking Technologies
- Types: Essential cookies (login sessions), Analytics cookies (Google Analytics for traffic monitoring).
- Management: Users can disable cookies via browser settings but may lose features.
Children's Privacy
- Accounts created by minors will be terminated immediately.
- Parents/guardians can request data deletion by submitting ID proofs to subscriptions@fridayy.ai.
Policy Updates & Notifications
- Updates published on the platform's website.
- Material changes (e.g., data-sharing practices) notified via email 15 days in advance.
Grievance Redressal
- Complaints resolved within 30 days under Consumer Protection Act 2019.
- Frivolous complaints may result in account suspension.
Last updated: June 16, 2025